Customer service

IZING Atendimento

Multiple channels.
One team, closer to customers.

Bring customer service together in one place. Organize conversations, assign requests and follow your team’s work.

Customer service hubExample
YOUR TEAM
Conversations
Team
Reports
DEPARTMENTSSalesSupport
A new contactCustomer service example
Hello! I’d like to learn about the plans.
Hello! Let’s find the best option for your team.
Can we talk to the sales team?
One conversation. The whole team.
Organized conversationFrom contact to team
Illustrative demo · Not a real session

WhatsApp · Instagram · Telegram

Explore customer service features ↓

One brand.
Two products.

Choose the path that fits your operation. Each product has its own offer and terms.

01 / Customer service

IZING Atendimento

A platform for your team to organize multichannel customer service, share conversations and manage customer requests. It also offers AI features, depending on configuration.

View Atendimento plans
02 / Artificial intelligence

IZING Agente IA

Customer service directly in WhatsApp, linked to your number, with no separate system to operate conversations. Explore Agente IA and its plans on its own website.

Explore Agente IA

Every conversation, organized.

IZING Atendimento features for your team’s daily work.

Service routing

Route requests to departments.

Multiple agents

Multiple agents connected to the same WhatsApp number.

Chatbot

Automatic replies with programmable actions.

Documents and media

Send and receive media and documents easily.

Reports

Management information and a dashboard for customer service.

Quick replies

Access the replies your team uses during customer service.

IZING Atendimento

Plans for your team.

Talk to us about the right plan for your customer service. Terms for new subscriptions.

Start

Bring your customer service team together.

Monthly price

$ 79/month

Setup fee waived. $ 219

Up to 10 users

Shared customer service, queues and organized conversations.

  • 1 WhatsApp number included
  • Shared customer service
  • Queues/departments
  • Quick replies
I’m interested

Enterprise

For operations that need campaigns and integrations.

Monthly price

$ 249/month

Setup fee waived. $ 499

Up to 30 users

Features from Profissional, plus Campaigns and API.

  • 5 WhatsApp numbers included
  • 1,500 text AI actions per month, shared by the company
  • AI from Profissional included
  • Campaign module
  • API for integration with external systems

Features depend on configuration and contracted limits. Additional usage requires prior disclosure and customer authorization.

I’m interested

Included in every plan

  • Send and receive media
  • Send and receive documents
  • Send audio
  • Send screenshots directly
  • Customer service chatbot
  • Queues/departments
  • Quick replies
  • Case reference generator
  • Dynamic contact information
  • Transfer conversations
  • Online 24h
  • Dashboards and reports

Get in touch

Let’s understand what you need.

Select a product and send your contact request. Atendimento and Agente IA have independent offers.

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[email protected]

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